Jason Bursey
214.690.7890
Objective: Grow and acquire partnerships & experience to attain sustainable communities, profit, and knowledge.
Work Experience:
Blockbuster Music -- Team Leader/Customer Service Rep.
2 years experience; duties included product placement, locating customer product requests with internal computer knowledge base, multi-tasking, product packaging, register and phone service. Received fourth quarter customer support award recognizing going above & beyond required customer service duties.
Hewlett-Packard -- Technical Support Rep.
6 month contract with Stream International; duties included telephone Software & Hardware Technical Support for HP computers for O.E.M. and non-O.E.M products. Multi-tasking & quick location of data via internal knowledge base.
Microsoft -- Technical Support Rep.
1 year contract with Volt; duties included telephone Technical Support for all Microsoft Software, Multi-tasking & quick location of data via internal knowledge base.
On the Border -- Server
2 years experience; duties included multi-tasking, schedule flexibility, creating a stress releasing dining experience for customers. Locations included Airport frwy & south Arlington locations.
Borders Books -- Corporate Sales Rep.
1 year experience; duties included fostering new relationships with corporations as well as product placement, customer service i.e. locating customer product requests and recommending books in similar genres for up selling.
Akai -- Customer Service Rep.
18 month experience; Akai is an electronic instrument manufacturer. Duties included procurement of contracts & making sure the process went from sales order to delivery, without error.
Next Stage -- Usher/Customer Service Rep.
2 years experience; duties included multi-tasking and scheduling flexibility. Essentially showing ticket holders to their seats at a concert venue. My experience there helped to increase my knowledge of how to best meet the needs of customers of different cultures as well as how to best help customers with disabilities.
Personal Interest include: Solar/Wind Energy, Nano Technology & cyber-bioinformatics
 | Attached: Jason Bursey Resume.doc |
Hello, hope we can talk. Jason <translate to RNA>
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